All items are sent via Royal Mail 2nd class postage. In occasion your item may be posted with 1st class to comply with dispatch times, this will be at no cost to you.
For Handmade items my current processing time is around 2-3 weeks. I endevour to send items out at the earliest opportunity.
Postage costs for all handmade items to parts of the UK is £3.99
Europe - £7.99
Everywhere else - £11.99
Costs for clothing items will vary according to our printing partner.
Please allow up to 10 days after receiving your dispatch notification before contacting me about the whereabouts of your item. I can then check the item tracking, and if there is no explanation, a further 10 days must pass before I can raise a query with Royal Mail.
Handmade Hound is not responsible for the loss of any items lost by Royal Mail.